Utility Billing

International Falls Utility Rates

The Water Department Office, located adjacent to the Administrator’s Office, provides customer service and account maintenance. The Water Clerk works closely with the Meter Readers and Water Commissioner to insure accurate accounting of water usage, billings and collections, and miscellaneous service charges.

Water Rates

Effective February 25, 2015 Billing

  • Non-Resident Water 2000 minimum ($24.17) $10.63 / 1000 gallons thereafter
  • Resident Sewer 2000 minimum ($27.17) $12.40 / 1000 gallons thereafter
  • Resident Water 2000 minimum ($20.14) $8.61 / 1000 gallons thereafter

Call Out Charges Outside City Limits

Department Hourly Rate Time & 1/2 Rate Sunday Rate
Water Department $45.76 $62.01 $78.26
Water Supervisor $64.47 $87.24 $110.01
Electric Department $51.96 $70.97 $89.98
Water Clerk / Accountant $47.07 $63.74 $80.40

Water Line Thawing Outside City Limits

First Hour Flat Fee

  • Regular Hours – $120 (Monday to Friday, 7:00 am to 3:30 pm)
  • After Hours and Saturday – $375
  • Sunday and Holidays – $550

Plus: Each additional hour at the rates listed for the first hour, pickup / truck at $10 / hr. plus labor for each truck, and Welder at $30 / hr plus labor.

All work outside the City limits (including, but not limited to, meter reading / repair / replacement: water / sanitary sewer /storm sewer line and appurtenances location requests; water line thawing; steaming; sewer cleaning etc.) shall be billed at per hour rate (1 hour minimum) for equipment rental plus labor (water and / or electric department).

Water line thawing shall require the services of Minnesota Power. They shall be contacted by the customer to disconnect the electrical service prior to thawing by the City. The owner is to furnish Minnesota Power a release requesting and approving Minnesota Power assistance. Minnesota Power will bill the customer.

Labor Rates Within the City

Department Hourly Rate Time & 1/2 Rate Sunday Rate
Water Dept. $38.29 $52.42 $66.56
Water Supervisor $54.56 $74.36 $94.16
Electrical Dept. $43.68 $60.21 $76.74
Water Clerk / Accountant $39.43 $53.92 $68.41

Water Line Thawing Within the City

Per Occurrence

  • Regular Hours – $100 (Monday to Friday, 7:00 am to 3:30 pm)
  • After Hours and Saturday – $300
  • Sunday and Holidays – $450

All work inside of City limits (including, but not limited to, meter reading / repair / replacement: water / sanitary sewer / storm sewer line and appurtenances location requests: water line thawing: steaming: sewer cleaning, etc.) shall be billed at per hour rate (one hour minimum) for equipment rental plus labor (water and/or electric department). Damage to any equipment (hoses, nozzles, etc.) shall require the customer to replace the equipment. City shall order necessary equipment and bill customer actual replacement costs.

The owner shall sign a City Release Form before the City will do any work on the property.

Water line thawing shall also require the services of Minnesota Power to disconnect the electrical service prior to thawing by the City. The owner, if required by Minnesota Power, shall furnish Minnesota Power a release requesting and approving Minnesota Power’s assistance for thawing before the City will do any required thawing work. Minnesota Power will bill the customer directly for their services.

Equipment Rental Rates

  • Truck / Operator – $10 / hr plus labor
  • Welder / Truck / Operator – $30 / hr plus labor
  • Steamer / Truck / Operator – $50 / hr plus labor
  • Sewer Cleaner / Operator – $75 / hr plus labor
  • JD 710 Backhoe Operator – $60 / hr plus labor
  • JD 690 Backhoe / Operator – $80 / hr plus labor